ordering please send us any information about
your existing family crest you have,
special requests - choice of background
style etc. Custom
sizing upon request.
use doc. / jpg to send us your pictures etc.
-use larger files, this will help us to see all necessary details
for the painting.
we need to design or search for your coat of arms, please send your information
provided below !
TO ORDER YOUR COAT OF ARMS KNIGHT SHIELD
1. Send us
your request, info, size, style, background etc.
2. We will confirm your order and answer any open questions
3. When you order your custom painting, we require a 50 % down
payment for the artwork / design etc.
Balance will be due on delivery of the artwork.
4. As soon as we received all your detailed information, if
will provide you within 2-3 weeks 1-2
sketches / layout,
approval of our drawing, we will start painting on your
If we start from scratch creating your Coat of Arms we provide
up to 3 revisions - for any
additional there is a charge of 40.00 USD
5. When the art work is finished we will send you a digital
picture (if needed) via e-mail or mail.
6. After receiving your final payment, the
original artwork is usually send out within 2-3 business days.
We recommend to ask for a signature on all of
your packages shipped by FedEx or USPS. We are not responsible
or stolen packages if you do not ask for a
signature, you are releasing us automatically from any
are a husband & wife artist team and all of our work is
100% hand painted. Every piece of artwork we create is given
much attention to
and the highest possible quality. We
do not commission any other artists to prepare or finish our
custom orders, as we like to keep the quality
integrity of the paintings
to our highest standards thus assuring premium artwork for you
to our current workload of custom orders, when you place your
order please be aware that the completion time is approx. 6-8
our artwork – towards the Christmas season (starts
already in July ) the time frame
may be extended.
thank you and all our clients for the trust and support you
given us for our products, and we are very
and appreciative being able to be so productive in what we
love doing most.
Each knight shield is priced individually.
Prices vary depending upon the complexity of the artwork.
Coats of Arms containing highly intricate images may be priced
Please contact the artist about special orders. All prices listed are U.S.
currency, subject to change without notice and do not
include shipping fee.
NOTE: All shipping costs are determined by
size, weight and destination of the product ordered and the
shipping preference and will be added to the final bill
most orders will be automatically shipped within the USA with
USPS priority days (2-3 business days ) or FedEx
do ship world wide -
orders are usually shipped via USPS or UPS
on you location, you can expect the
delivery time may take between 5 to 30 business
days ( first class -priority- express )
the US small fee for shipping / handling will be added by
you order more then one item and the shipping charge is less,
a refund will be sent with your order.
Mural Art will make every effort to sent your package in a
timely manner, but the USPS / Carrier / Custom is
any delays that maybe experienced.
For express or over night shipment there will be an increase
of postage according the actual postal rates.
US or custom sizes please contact us for shipping rates - please allow 2 - 6
weeks for delivery.
On family crest custom orders we
require a 50 % pre-payment for the artwork. the balance due before
artwork is shipped to you.
After your deposit, we will send you a
pencil drawing of the design or any sketches to approve,
before the artwork gets finalized.
We want every Ml Mural Art - Heraldry Art customer to be
delighted with their purchase. We are confident that you will
be happy with
your purchase , but in the event that you are not, please
contact us within 7 days of receipt of your purchase to
arrange for a return.
All shipping costs will be the responsibility of the buyer,
and are non-refundable.
We reserve the right to limit or decline a refund or exchange.
Custom orders are not eligible for refunds, returns or
exchanges. All custom order sales are final.
Please note all our items are individually hand painted by the artist based upon our original painting - master copy. Therefore each
item may have very slight variations of colors and brushstroke work but will be a unique work of art maintaining the integrity of
the original item pictured.
Payment and order information
You can place your order via e-mail or phone.
We accept payments with check, also you can use our
provided Buy Now buttons, PayPal
your payment to firstname.lastname@example.org
will send you a PayPal link were you can make your payment
with your credit card.
All online payments are handled trough PAYPAL's secure server
If you prefer to be
billed through PayPal, your invoice will come directly from
PayPal allowing you to use your credit card
without having to provide that information to us
are delighted to hear from you and we are looking forward
working with you on a wonderful piece of artwork -
personalized family tree or Coat of
Arms / family crest
Rolling Meadows Drive, Rio Rancho, New Mexico 87144
(505) 891 7289